Support

At Eaton, it is important that we not only provide industry-leading products, but also the best support in the industry. Our customer and sales support organization is dedicated to providing our customers and partners with the information they need.

For faster service, please check out the online self help tips and tools
  1. For Warranty pre-qualification reimbursements
  2. Warranty – Direct Claim Verification
  3. Pre-contact check list for technical assistance

Email Us

Industry Partners Phone Menu

BENDIX BRAKES
VORAD SYSTEMS
EATON ABS BRAKE
TPMS/TIMS
800-247-2725
ALL DANA RELATED CALLS 877-777-5360
EATON LUBRICATION ORDERS 1-800-522-9008
EATON AUTOMOTIVE DIVISION / TRACTECH
(NO-SPINS, DETROIT LOCKER, E-LOCKER, SUPER CHARGERS)
800-328-3850
EATON CUSTOMER COURTESY CENTER 800-386-1911
EATON HYDRAULICS DIV. (EATON)
  • WEATHERHEAD
  • POWER STEERING
  • FLUID POWER & HYDRO-STATIC
888-258-0222
ORDER EATON LITERATURE CENTER 888-386-4636
EATON MID-RANGE BUILT IN EUROPE (RENULT,HINO,VOLVO) Order through your OEM
ELECTRICAL (EATONCARE) 877-386-2273
COOPER BUSSMAN (INVERTERS) 800-845-6269
EATON FAN CLUTCH 800-927-7811
TRP AFTERMARKET PARTS
(NON CLUTCH PARTS)
855-877-4640
CUMMINS RAPIDSERVE 800-832-4282
FABCO (DRIVE STEER AXLE) 888-967-8838
GENERAL TRUCK PARTS/CHICAGO 800-621-3914
HENDRICKSON (DANA TRAILER AXLE) 866-743-3247
INTERNATIONAL RENEWED CENTER 877-365-6695
RENEWED AUTOMATED
Option 1

RENEWED MANUAL/AXLE
Option 2

EATON FULLER
(not the renewed program)
Option 4
NEXIQ/RYDER
(SBT-SERVICE BAY TOOL)
866-383-2422
TOOLS
G & W TOOL
800-247-5882
GREAT LAKE TOOL
269-629-9628
OTC TOOL
800-533-6127
PTO MANUFACTURERS

CHELSEA

662-895-1011

MUNCIE POWER PRODUCTS

765-284-7721

SPICER PTO

612-559-6203
ALL AMERICAN TRUCK PARTS 713-944-8400
TTC AUTOMOTIVE (SPICER TRANSMISSIONS) 800-401-9866
TRANS GEAR (CEEMAT TRANSMISSIONS) 269-381-6285
VAN HOOL / ABC BUS (DANA PAMPLONA AXLES) 800-222-2871

Roadranger Call Center Phone Menu

Roadranger Help Line: 1-800-826-4357


Please make sure you review the Pre-contact check list for technical assistance.

Quick Phone Menu

Sales Place an order or check availability 1,1
  Follow up on existing orders 1,2
  Extended protection plans and lubricants 1,3
  Part identification or general parts assistance 1,4
Automated Transmissions Endurant 2,1
  Procision 2,2
  UltraShift PLUS and SmartAdvantage 2,3
  Hybrid 2,4
  All other automated transmissions 2,5
Mechanical Transmissions FR, FA, and RT Series 3
Clutches Endurant clutches 4,1
  UltraShift PLUS and SmartAdvantage ECA clutches 4,2
  DM clutches 4,3
  Advantage, Solo, and Easy Pedal clutches 4,4
Service Ranger Assistance Purchase or Renewal 5,1
  Program Installation and Navigation Support 5,2
  Website and account management 5,3
IntelliConnect Assistance All inquiries 5,4
Heavy Duty Axles Dana, Eaton 6
All other inquiries   7