Support
At Eaton, it is important that we not only provide industry-leading products, but also the best support in the industry. Our customer and sales support organization is dedicated to providing our customers and partners with the information they need.
For faster service, please check out the online self help tips and tools
Please make sure you review the Pre-contact check list for technical assistance.
For faster service, please check out the online self help tips and tools
- For Warranty pre-qualification reimbursements
- Warranty – Direct Claim Verification
- Pre-contact check list for technical assistance
Email Us
Industry Partners Phone Menu
| BENDIX BRAKES VORAD SYSTEMS EATON ABS BRAKE TPMS/TIMS | 800-247-2725 |
| ALL DANA RELATED CALLS | 877-777-5360 |
| EATON LUBRICATION ORDERS | 1-800-522-9008 |
| EATON AUTOMOTIVE DIVISION / TRACTECH (NO-SPINS, DETROIT LOCKER, E-LOCKER, SUPER CHARGERS) | 800-328-3850 |
| EATON CUSTOMER COURTESY CENTER | 800-386-1911 |
EATON HYDRAULICS DIV. (EATON)
| 888-258-0222 |
| ORDER EATON LITERATURE CENTER | 888-386-4636 |
| EATON MID-RANGE BUILT IN EUROPE (RENULT,HINO,VOLVO) | Order through your OEM |
| ELECTRICAL (EATONCARE) | 877-386-2273 |
| COOPER BUSSMAN (INVERTERS) | 800-845-6269 |
| EATON FAN CLUTCH | 800-927-7811 |
| TRP AFTERMARKET PARTS (NON CLUTCH PARTS) | 855-877-4640 |
| CUMMINS RAPIDSERVE | 800-832-4282 |
| FABCO (DRIVE STEER AXLE) | 888-967-8838 |
| GENERAL TRUCK PARTS/CHICAGO | 800-621-3914 |
| HENDRICKSON (DANA TRAILER AXLE) | 866-743-3247 |
| INTERNATIONAL RENEWED CENTER | 877-365-6695 |
| RENEWED AUTOMATED Option 1 | |
RENEWED MANUAL/AXLE | |
| EATON FULLER (not the renewed program) Option 4 | |
| NEXIQ/RYDER (SBT-SERVICE BAY TOOL) | 866-383-2422 |
| TOOLS | |
G & W TOOL | 800-247-5882 |
GREAT LAKE TOOL | 269-629-9628 |
OTC TOOL | 800-533-6127 |
| PTO MANUFACTURERS | |
| 662-895-1011 |
| 765-284-7721 |
| 612-559-6203 |
| ALL AMERICAN TRUCK PARTS | 713-944-8400 |
| TTC AUTOMOTIVE (SPICER TRANSMISSIONS) | 800-401-9866 |
| TRANS GEAR (CEEMAT TRANSMISSIONS) | 269-381-6285 |
| VAN HOOL / ABC BUS (DANA PAMPLONA AXLES) | 800-222-2871 |
Roadranger Call Center Phone Menu
Roadranger Help Line: 1-800-826-4357
Please make sure you review the Pre-contact check list for technical assistance.
Quick Phone Menu
| Sales | Place an order or check availability | 1,1 |
| Follow up on existing orders | 1,2 | |
| Extended protection plans and lubricants | 1,3 | |
| Part identification or general parts assistance | 1,4 | |
| Automated Transmissions | Endurant | 2,1 |
| Procision | 2,2 | |
| UltraShift PLUS and SmartAdvantage | 2,3 | |
| Hybrid | 2,4 | |
| All other automated transmissions | 2,5 | |
| Mechanical Transmissions | FR, FA, and RT Series | 3 |
| Clutches | Endurant clutches | 4,1 |
| UltraShift PLUS and SmartAdvantage ECA clutches | 4,2 | |
| DM clutches | 4,3 | |
| Advantage, Solo, and Easy Pedal clutches | 4,4 | |
| Service Ranger Assistance | Purchase or Renewal | 5,1 |
| Program Installation and Navigation Support | 5,2 | |
| Website and account management | 5,3 | |
| IntelliConnect Assistance | All inquiries | 5,4 |
| Heavy Duty Axles | Dana, Eaton | 6 |
| All other inquiries | 7 |
Contact Your Representative
The most experienced, expert and accessible drivetrain consultants in the business.
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Roadranger Network
Eaton’s Roadranger network is your best resource for solutions, support, and expertise that gives you confidence and peace of mind throughout the vehicle lifecycle.
Videos
Watch a variety of commercial vehicle videos including driver training and installation processes.
