Specialty manufacturers use Roadranger components to build hundreds of unique vehicles and equipment other than over-the-road trucks or tractors. Use the links below to learn more about doing business with Roadranger
Roadranger Contact for Specialty Vehicle or Equipment Builders
(Available Monday – Friday, 8 a.m. – 4:30 p.m., Eastern) at (269) 342-3760.
How do I become a new Roadranger customer?
In general, Roadranger prefers to do business directly with customers with anticipated annual volumes of $100,000 or more. If your purchase needs are less than $100,000 per year, we may refer you to one of our established OEM customers, so that you may obtain parts through them as an aftermarket customer.
To receive an information packet containing a credit application, terms and conditions, product launch information and more, call (269) 342-3915.
How do I get application approval to build a specialty drivetrain with Roadranger components?
OEM application approvals for Eaton® Fuller® transmissions and clutches are handled directly through Eaton Corporation. Approvals for Dana® Spicer® axle, brake, driveshaft and tire management products are handled directly through Dana Corporation.
Application Approval for Eaton® Fuller® Products
New Customer – Call (269) 342-3915.
Current Customer – For additional information and application form, contact Eaton-Fuller Applications Department at (269) 342-3688. Allow approximately two weeks to process your application.
Application Approval for Dana® Spicer® Products
New / Current Customers - Submit an online Application Approval Request Form at www.cvsengineering.com.
How should our truck-buying customers obtain warranty support?
The first line of warranty support is through the truck maker’s dealer network. Dealers and truck buyers have access to direct Roadranger Warranty support at the Roadranger Call Center by calling 800-826-HELP (4357).
I’m with a specialty truck maker and need answers regarding Roadranger warranty policy, processes and coverage.
There are Roadranger OEM Warranty specialists available to answer your warranty questions and to provide support. If you’re a Specialty OEM, contact us at (269) 342-3585 between 8 a.m. and 4:30 p.m. (Eastern).
How do I determine Roadranger extended warranty coverage for a particular component?
Click here for online information about coverage, application guidelines, claim processes and official warranty statements. Or, you can download a copy of our Warranty Guide , which provides information about standard warranties and claims procedures.
What warranties are available outside the U.S?
Warranty coverage varies from country to country. Typically, a one-year or 150,000 mile (240,000 km) warranty applies to most transmissions, with varying warranty coverage on other components.
How does a truck owner ensure continuation of original warranty coverage?
Continued warranty coverage is ensured by the following:
- The vehicle continues in the vocation for which it was originally covered. For example, an on-highway truck converted to severe duty service would not continue to be covered by its original on-highway warranty.
- The vehicle drivetrain should not be subjected to abusive driving techniques or habits. See the Roadranger Warranty Guide for specific precautions.
- Usage and proper drain/fill intervals of approved lubricants, particularly Roadranger-approved synthetic lubricants, are essential for preserving extended warranty coverage.
- Usage of genuine Roadranger aftermarket replacement parts is essential to maintaining original Roadranger warranty coverage.
