Crisis Response

In the wake of a disaster, speed of response is everything. Eaton can deploy a team of engineers and technicians within hours after a catastrophic event occurs. Because we have service offices strategically located throughout North America and Mexico, we can mobilize and coordinate the experiences and resources needed quickly so that upon arrival we can provide a comprehensive plan for restoration.

Eaton’s Engineering Services provide prompt and expert emergency response and crisis management services whenever and wherever they are needed. In the case where an event is predicted, Eaton works with our customers to prepare for possible destruction and is able to have teams mobilized to be deployed if necessary—allowing for the fastest response time possible.

If an event occurs without warning, Eaton provides an emergency service response line 24 hours a day, 7 days a week. In addition, Eaton’s Engineering Services are able to provide remote monitoring and predictive maintenance services to assist in foreseeing possible issues in the electrical systems of a facility.

Eaton also has five Aftermarket Centers of Excellence facilities across North America staffed with personnel dedicated to reconditioning and repairing circuit breakers to “like-new” condition.

Eaton is here for you
Eaton will always answer the phone in response to your emergency, no matter what time of day.
Toll-free after-hour number:
1-800-498-2678